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Ordering & Search Helpful Tips

iBuyOfficeSupply.ca Order Information

How to Order

As you are shopping for products throughout the site, simply enter the quantity of products you’d like into the Quantity box and click “BUY”. Your product(s) will be added to your shopping cart.

To view what is in your shopping cart simply click “View Cart” at the top of any page. You will also see a running total of what’s in your cart.

To checkout click Checkout at the top of any page. There you can complete your order by logging in or creating a new account.

Once you have completed the Checkout form click “Place Order” and your order will be submitted to iBuyOfficeSupply.ca.

My Favorites

An advantage to having an account with iBuyOfficeSupply.ca is the ability for our system to keep your favorite items available at your fingertips. Once logged in to your account any product may be added to your Favorites by clicking “Add to Favorites”.

Clicking “My Favorites” at the top of any page will show the products you’ve chosen to be added to your list. At any time you have the ability to order products easily and quickly from here. Enter the quantities and click “Add to Cart” at the top or bottom of this page and those products will be added to your shopping cart.

Quick Order

Quick Order allows you to find products quickly by Manufacturer Part Number. Enter a part number and click or tab to next field. Once done entering part numbers click “Next” to view a page with summaries of each product you requested. To order simply change the quantities and click “Add Selected Items”.

Order by Fax

Our customer service office is open Monday-Friday 8:00 am to 5:00 pm Central Time. Order by fax (952) 881-7843.

Order Tracking

Orders placed by 2:00 pm in your time zone normally ship the same business day. Orders placed after 2:00 pm on Fridays and over the weekend ship the following business day.

iBuyOfficeSupply.ca first sends an Order Confirmation immediately upon ordering. If there are any problems with the order (out of stock, discontinued) you will be contacted as soon as possible. Tracking numbers are available the morning following your order (the next business day). You will be sent an email with your tracking information. You can also log into your account to view it.

Canceling an Order

To cancel an order please call Customer Service at (877) 428-9611. Orders cannot be canceled once processed and sent to the warehouse for shipment. Such orders can be returned once you have received it.

Backorders

99% of our products are in-stock for immediate shipment at all times. If an order is out of stock in the warehouses closest to you we will ship the product(s) from another warehouse.